Responsible Gaming

Responsible Gambling

We aim to provide a safe and enjoyable gaming environment for all our players, while promoting responsible behavior and ensuring that you stay in control.

Safe and Balanced Gaming Habits

Gambling should be entertainment rather than income. To maintain balance in your life and prevent problem gambling:

Set aside a budget for leisure activities, including gaming.
Allocate funds exclusively for gaming to avoid depleting essential savings or spending on necessities.

Budget and Bankroll Management

Plan ahead by setting realistic targets and staying within them:

Establish clear financial boundaries to separate your personal finances from your gaming balance.
Set a maximum budget in advance, so you can control when to play more or less.
Regularly assess your spending habits to ensure that they are aligned with your goals.

Deposit, Loss, Wager and Session Limits

Use our responsible gambling tools:

Set daily, weekly, or monthly limits on deposits and withdrawals.
Implement deposit loss wagers sessions by setting a specific session period.
Take breaks between gaming sessions to maintain focus and prevent burnout.

Reality Checks and Time Reminders

Be aware of your spending habits with regular reality checks:

Use the reality check feature, available in our platforms, to monitor time spent playing.
Receive alerts at predetermined intervals or after set periods of non-activity.
Enable features that limit your access to gaming sessions beyond designated times.

Cooling Off Periods and Self-Exclusion Tools

Take a break from gaming with cooling off periods:

Activate self-exclusion tools, blocking you from accessing our platforms for specified intervals.
Use the reality check feature to assess your need for time away.
If required take breaks between sessions to keep balanced life.

Account Verification and Age Restrictions

Protect yourself and others by respecting age restrictions:

Verify your identity with documentation and proof of address.
Ensure that all account holders are aware of our responsible gambling policies.

Protection of Vulnerable Players

Be kind and supportive towards vulnerable players or those in need of assistance:

If you have a history of problematic gambling, seek help from one of the organizations we list below
Use our self-exclusion features if needed to protect yourself.
Offer support to friends or family members who may be struggling with gaming issues.

Warning Signs of Problematic Gambling

Identify potential warning signs and take action:

If you find it difficult to stop playing after reaching a set target.
Excessive spending or neglecting responsibilities due to gaming.
Increased anxiety, irritability, or mood swings related to gaming.

Support Organisations or Professional Help Resources

Get the help when needed with these support groups and professional organizations:

National Gambling Helpline (UK)
GamCare
The UK Problem Gambling Consortium

Responsible Bonus Usage

Use bonuses responsibly, considering the wagering requirements and terms:

Review bonus policies carefully before accepting them.
Make sure to meet all required conditions for claiming a reward.
Use bonuses that don't increase your spending limit.

Safer Gambling During Slots, Live Casino or Sportsbook Play

Avoid making quick decisions while under pressure from winning and loss streaks:

Understand the game rules before playing live casino games.
Be cautious of promotional offers during live events.
Maintain control over budgeting while participating in sports betting.

Mobile Gambling Awareness

Be aware of your spending habits with our mobile platforms:

Install time management tools on your device for reality checks and session reminders
Use built-in features to set limits and block access between gaming sessions.

Family/Device Protection Measures

Protect yourself, family members or others around you from excessive gaming:

Discuss the potential risks of problematic gambling with friends and relatives.
Set restrictions on device usage if required to maintain balance.